1. Introduction
Lekhasathy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lekhasathy.com or use our accounting and auditing services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and company name when you contact us or request services
- Financial Information: Business financial records, tax documents, and related information when you engage our professional services
- Communication Records: Correspondence through email, phone, or our contact form
- Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide accounting, auditing, and financial consulting services
- Respond to your inquiries and communicate with you
- Process your service requests and manage client relationships
- Improve our website and services
- Comply with legal obligations and professional standards
- Send service updates and important notices
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted third-party service providers who assist in our operations (e.g., cloud storage, email services)
- Legal Requirements: When required by law, court order, or government regulations
- Professional Standards: With regulatory bodies as required by accounting and auditing professional standards
5. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data storage and encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Confidentiality agreements with staff and contractors
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or professional standards. Financial and audit records are retained in accordance with Nepal's accounting and tax regulations.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for data processing where applicable
- Lodge a complaint with relevant authorities
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@lekhasathy.com
- Phone: +977-9815363826
- Address: Kathmandu, Nepal